TrackCore Warranty Tracking improves

warranty documentation and visibility

throughout the claims process.

WARRANTY TRACKING FEATURES

OIG COMPLIANCE

ISSUE

Credits issued for replacement

devices lack visibility within the hospital environment, resulting in overpayment by patient and insurers.

ELIGIBLE IMPLANTS/

DEVICES

Cardiac devices and leads,

cochlear implants, implantable

pumps, neurostimulators, ocular

lenses, orthopedic joints.

MEDICARE

EXPECTATION

Pursue all medical devices

explanted due to recall, 

malfunction/failure, early 

battery depletion.

Procedure areas, pathology,

Materials/Supply Chain, A/R, Patient Billing/Coding, and Compliance.

PROVIDE UNIFIED

COMMUNICATION

Credits of more than 50% 

of cost of replacement devices

are due Medicare. Less than

50% is potential revenue for 

the hospital.

50%

RULE

All eligible explanted medical

devices must be pursued for warranty credit or no-charge replacement.

OIG 

EXPECTATION

25 Commerce Ave SW

Suite 200

Grand Rapids, MI 49503

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